Otter.ai free tier: quotas, limits and gotchas
Otter.ai Free Tier
Last verified: 2026-09-21
Models and quotas
| Model | Quota | Window | Notes |
|---|---|---|---|
| Otter transcription engine | Monthly 300 minutes | Resets monthly | A single meeting can be recorded for a maximum of 30 minutes, after which it will be cut off. |
What you get for free
| Feature | Free tier | Notes |
|---|---|---|
| Monthly transcription quota | 300 minutes | Approximately 5 hours, equivalent to a little over 1 hour per week |
| Maximum participants per meeting | 30 minutes | This is the most painful restriction of the free version, as most meetings exceed it. |
| File import | Lifetime 3 times | It's not 3 times a month, but **once the quota is used up, it's gone**. |
| Video conferencing software | Available | |
| Summary & To-do | Available |
Limits at a glance
- Quota reset: Resets monthly (except for file import, which is a lifetime quota)
- Commercial use: Allowed
- Conditions: Registration is required
Watch out for this
The free version is most prone to the limitation of **only 30 minutes per session** — most meetings exceed this, and recording will stop halfway. Additionally, the "3 file imports" is a **lifetime quota, not monthly**, and once used up, you can no longer upload existing recordings. The official website does not specify the accuracy of Chinese transcription, and since Taiwanese meetings often mix Chinese and English, it is recommended to use the free version for testing before deciding whether to pay.
When the free quota is insufficient, how much does it cost to pay for it?
| Plan | pricing | Description |
|---|---|---|
| Pro | US$16.99 / user / mo（5 user ≈ US$84.95/mo） | Per person per month; annual payment is reduced to US$8.33/person/month (official website indicates 51% off for annual payment). 1,200 minutes per month, up to 90 minutes per session, and 10 file imports per month (Checked on 2026-07-31 from official website) |
| Business | US$30 / user / mo（5 user ≈ US$150/mo） | The monthly price is US$30 per person. There is an 20% off promotion for the first 3 months, priced at US$24 (official website offer: 20% off for 3 months, promo code BIZ20OFF3MTH_OT26, limited to first-time subscribers). The annual payment is US$19.99 per person per month. The transcription minutes are unlimited, the longest single session is 4 hours, and file imports are unlimited. |
| Enterprise | Official quote (upon inquiry) | Custom quotes are available upon consultation with sales. Transcription has no limit, single session up to 4 hours, and imports have no limit (Checked 2026-07-31 from official website) |
Checked 2026-09-21
Information for Taiwanese users
- Payment method:Payable; Credit card
- Chinese support: partial
- Available platforms:web
Related
Sources: Otter.ai official pricing page (as of 2026-07-31)
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