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ElevenLabs vs Vapi: pricing and free tier side by side

✓ ElevenLabs Checked 2026-09-21 · Vapi Checked 2026-09-21

ElevenLabs vs Vapi

AMO PIMI They also argued about these things on another page.

ElevenLabs and Vapi are both Audio & Voice tools. Pricing, free tiers and language support compared below.

ElevenLabs

Has a free plan

1,000 credits per month (not simply character count, shared among various features such as TTS/voice cloning, equivalent to approximately 10,000 characters for TTS, with licensing restrictions)

Cheapest paid plan: US$6 / mo

Chinese support: Partial

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Vapi

Has a free plan

As of 2026-09-16 the official pricing page has been restructured into "Usage only (No Success Package) + optional Success Package". The sign-up starting allowance is "US$5 free credits to get you started" (US$5 of prepaid credit, not minutes; credits are prepaid US dollars applied to Vapi hosting at US$0.05/minute plus model, voice, transcription and telephony costs, the latter four passed through at provider list prices with no markup). Usage only includes 4 concurrent calls, 2 organizations, 1 included Vapi phone number, 14 days raw data retention, full model catalog, full platform access, peer-to-peer support via the Discord community, and email support without SLA. When the balance reaches 0 and auto-reload is off, the subscription is frozen and no new calls can be started (docs.vapi.ai billing). The old wording "60+ minutes included", "10 concurrent lines included" and "US$10 credit" no longer appears on the official site. (Read directly from vapi.ai/pricing and docs.vapi.ai via playwright on 2026-09-16)

Cheapest paid plan: US$29 / mo

Chinese support: Partial

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Full paid plans compared

ElevenLabs

PlanPriceWhat you get
StarterUS$6 / moAdjusted from US$5 to US$6
CreatorUS$22 / moFirst month 50% off, US$11/month, no expiration date indicated
ProUS$99 / moThe official website has added a new plan
ScaleUS$299 / moThe official website has added a new plan
BusinessUS$990 / moThe official website has added a new plan
EnterpriseOfficial quote (upon inquiry)Customized quote, contact sales for details, includes SSO/HIPAA BAA/SLA and more

Vapi

PlanPriceWhat you get
Usage only (No Success Package)API pay-as-you-go (usage-based)From US$0 (pre-paid): Vapi hosting US$0.05/minute; STT, LLM, TTS and telephony passed through at provider list prices with no markup; includes 4 concurrent calls, 2 organizations, 1 Vapi phone number and 14 days raw data retention; no response or uptime SLA (support starts at Core)
CoreUS$29 / moUS$29/month (pre-paid, auto-renew) plus usage fees: 2 organizations, 5 Vapi phone numbers, 10 concurrent calls, 30 days raw data retention, ZDR, email support, 2 business day response SLA
ProUS$999 / mo10% of Vapi hosting fees with a US$999 monthly minimum (model costs not included): 10 organizations, 10 Vapi phone numbers, 30 concurrent calls, 180 days raw data retention, RBAC + ZDR, email + dedicated Slack support, 1 business day response SLA, 99% uptime SLA
PremierOfficial quote (upon inquiry)Custom, direct sales only: custom number of organizations, concurrency, data retention and phone numbers, priority support, named support team (Agent Strategist, FDE Advisor, onboarding), 1 hour P0 response SLA, 99.9% uptime SLA, custom RBAC + ZDR + SSO, dedicated SIP

Which one should you pick?

Both offer a free plan. Compare paid tiers against your needs.

On entry price, ElevenLabs starts at US$6 / mo, cheaper than Vapi (US$29 / mo).

FAQ

Is there a free version of ElevenLabs?

Yes. 1,000 credits per month (not simply character count, shared among various features such as TTS/voice cloning, equivalent to approximately 10,000 characters for TTS, with licensing restrictions)

How much does ElevenLabs cost?

The cheapest is the plan from ElevenLabs named Starter, at about US$6 / mo.

Does ElevenLabs support Chinese?

ElevenLabs only partially supports Chinese.

Is there a free version of Vapi?

Yes. As of 2026-09-16 the official pricing page has been restructured into "Usage only (No Success Package) + optional Success Package". The sign-up starting allowance is "US$5 free credits to get you started" (US$5 of prepaid credit, not minutes; credits are prepaid US dollars applied to Vapi hosting at US$0.05/minute plus model, voice, transcription and telephony costs, the latter four passed through at provider list prices with no markup). Usage only includes 4 concurrent calls, 2 organizations, 1 included Vapi phone number, 14 days raw data retention, full model catalog, full platform access, peer-to-peer support via the Discord community, and email support without SLA. When the balance reaches 0 and auto-reload is off, the subscription is frozen and no new calls can be started (docs.vapi.ai billing). The old wording "60+ minutes included", "10 concurrent lines included" and "US$10 credit" no longer appears on the official site. (Read directly from vapi.ai/pricing and docs.vapi.ai via playwright on 2026-09-16)

How much does Vapi cost?

The cheapest is the plan from Vapi named Core, at about US$29 / mo.

Does Vapi support Chinese?

Vapi only partially supports Chinese.

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